Add-on FAQ

Questions about add-on licensing and support? See below. This applies to add-ons sold via this site only, not third-party add-ons sold elsewhere. If you have any other pre-sales questions you can contact us via the contact page.

What is the difference between personal(Single) and developer licence?
A personal licence is valid for support and updates for 1 site, whereas a developer licence is valid for support and updates for multiple sites.

Do you offer support for purchased plugins if I need help?

Yep. If you have a valid licence you’ll be able to use our support page to contact us for help. See our support policy for details on what we can support you with.

Do I need to renew my license?
If you want continued support and updates, yes. Licences are valid for one year from the date of purchase. When your licence expires you’ll be able to renew your key  with a 30% discount.

Do you have a refund policy?

Yes. The refund policy can be found here.